LogisticsCoordNet
Last Updated: 26 February 2026

1. Introduction

LogisticsCoordNet (“we”, “us”, or “our”) operates a managed logistics coordination platform that supports organisations in planning, tracking, and managing day-to-day field and delivery operations.

From our base in Frankfurt, Germany, we provide operational environments used by logistics teams, field operators, planners, and third-party partners across multiple regions.

This Privacy & Cookie Policy explains how we collect, use, process, store, and protect personal data when:

• You visit our website
• You contact us
• You engage us to operate logistics coordination environments
• You access or interact with systems we manage on behalf of clients

2. Company Details

Company Name:
LogisticsCoordNet

Headquarters:
Frankfurt, Germany

Privacy Contact Email:
privacy@logisticscoordnet.com

3. Our Role in Data Processing

Data Controller
We act as a data controller when processing personal data for our own business purposes, including website enquiries, commercial discussions, and vendor communications.

Data Processor
When operating logistics coordination environments on behalf of clients, we act as a data processor. In these cases, the client organisation remains the data controller and determines how personal data is used within the platform.

4. Categories of Personal Data We Collect

Business Contact Information

• Name
• Company name
• Job title
• Business email address
• Telephone number
• Information submitted through contact forms or email

Operational Platform Data (Client Environments)

• User account details
• Access credentials and activity logs
• Task assignments and operational updates
• Route tracking information
• Field activity records
• Operational status reports

Where such data includes personal data, it is processed strictly in accordance with client instructions and contractual agreements.

Technical & Usage Data

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of access
• Referring website

5. Purpose of Processing

• To respond to enquiries and business communications
• To operate and maintain logistics coordination environments
• To provide route visibility, task tracking, and operational updates
• To ensure platform stability, security, and continuity
• To improve system reliability and performance
• To comply with applicable legal obligations

LogisticsCoordNet does not sell personal data.

6. Legal Basis for Processing (EU / Germany)

Where applicable under the General Data Protection Regulation (GDPR), we process personal data on the following legal bases:

• Contractual necessity (to deliver agreed services)
• Legitimate interests (ensuring platform reliability and security)
• Legal obligation
• Consent (where required, including for non-essential cookies)

7. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Request restriction of processing
• Object to processing based on legitimate interests
• Request data portability
• Lodge a complaint with a supervisory authority

Requests may be submitted via the contact details above.

8. Data Sharing

We may share personal data with:

• Technology and hosting providers
• Monitoring and support service providers
• Professional advisers (legal, accounting, compliance)
• Regulatory authorities where required by law

All third-party providers are required to implement appropriate data protection safeguards.

9. International Data Transfers

As our clients may operate across multiple regions, personal data may be transferred outside the European Union.

Where such transfers occur, we implement appropriate safeguards in accordance with GDPR requirements, including contractual protections and organisational controls.

10. Data Retention

We retain personal data only as long as necessary to:

• Support active client engagements
• Maintain operational records
• Comply with legal and regulatory obligations

Website enquiry data is generally retained for up to 24 months unless a longer business relationship is established. Client platform data retention is governed by contractual agreements.

11. Data Security

LogisticsCoordNet implements appropriate technical and organisational measures to protect personal data, including controlled access, monitoring, system logging, structured change management, and continuity safeguards designed to maintain operational reliability.

12. Cookies

Our website uses cookies to ensure functionality and to understand how visitors interact with our site.

13. Types of Cookies We Use

Essential Cookies – Required for core website functionality and security.

Analytics Cookies – Used to analyse website usage and improve user experience. Where required by law, these are used only with consent.

Marketing Cookies – We do not use advertising or behavioural marketing cookies.

14. Managing Cookie Preferences

You may accept or decline non-essential cookies via our cookie banner. You may also configure your browser to block or delete cookies at any time.

15. Children’s Data

Our services are directed at business users and operational teams. We do not knowingly collect personal data from children.

16. Updates to This Policy

We may update this Privacy & Cookie Policy periodically. The latest version will always be published on our website with the updated revision date indicated above.